PALS classes in Chicago
P: 773-445-2277  F: 773-445-2278     Our Address: 3219 w. 111th  Chicago, IL 60655
PALS Terms & Conditions

More than seven (7) days prior to the course, students may:

1. Reschedule to a different class date (one time only) up to three months of the original class date with no penalties or;

2. Cancel their class and receive a refund for the course (minus the cost for any course materials that they have received, and shipping for those materials).

Within forty- eight (48) hours of the class, students may:

1. Reschedule their course (one time only) up to three months of the original class and pay an administrative fee of $50.00.

There are no refunds for any advanced course cancelled within 48 hours.

Not attending the second scheduled class date will result in the forfeiture of you class fee.

Chicago’s Pulse CPR Training, Inc. reserves the right to cancel classes due to insufficient enrollment or unforeseen circumstances. In the unlikely event that your course is cancelled we will make every attempt to contact you. Enrollees in these courses will be given the option to reschedule or receive a full refund.

In addition, we suggest calling our 24-hour voicemail hotline number: (773) 445-2CPR (2277), to receive information on any courses that may have been canceled.

To cancel your enrollment or transfer to another class, you must speak to Customer Service directly.
Our office hours are Monday-Friday from 9:00 a.m.-5:00 p.m.

Any other type of communication, i.e., voice mail, e-mail, etc. may not be received and could result in a forfeiture of your class fees.

All refunds subject to a 2.5% processing fee.


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